Refund policy

2-Week Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your item for any reason, you may return it within 14 days of the delivery date for a refund or exchange, subject to the conditions below.

Eligibility for Returns

• Items must be returned within 14 days of the delivery date.
• Products must be unused, unwashed, and in their original condition and packaging.
• Proof of purchase (receipt or order confirmation) is required for all returns.

How to Return

To initiate a return, please contact us at [your email/contact page] with your order number and reason for return. We will provide return instructions, including the return shipping address.

Please do not send your purchase back without contacting us first.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original payment method within 5–10 business days once items are received at our warehouse.

Return Shipping  

• Customers are responsible for return shipping costs unless the item was defective or sent in error.
• We recommend using a trackable shipping service or purchasing shipping insurance.

Exchanges

If you would like to exchange an item, please indicate this when contacting us. Exchanges are subject to product availability.  

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